Job Objective:
Troubleshoots mechanical and electrical equipment and performs repairs and scheduled maintenance work based on customer needs and requirements.
Openings available in the following areas:
- Ambridge, PA
- Aliquippa, PA
- Butler, PA
- Ellwood City, PA
- Leetsdale, PA
- Pittsburgh, PA
- Warrendale, PA
Primary Responsibilities:
- Promotes an atmosphere of goodwill and accountability between the company and the customer. Acts in a professional manner and provides a superior level of customer service and satisfaction.
- Expertly analyzes and diagnoses customer equipment problems and breakdowns. Recommends the correct service repair actions to resolve equipment performance problems.
- Makes appropriate equipment repairs and modifications to solve operating and performance problems dictated by the analysis of the customer’s equipment.
- Efficiently performs scheduled equipment maintenance per customer contract.
- Accurately and neatly documents each service call, providing the necessary paperwork.
- Observes all safety procedures, makes certain that hazardous waste is properly disposed of.
- Cooperatively performs additional duties when assigned by Service Management
- Other duties as assigned by management
Skills Required:
- Effectively communicate with customers, co-workers and management.
- Troubleshooting, uploading and downloading of VMS software.
- Has a strong mechanical, electrical and technical aptitude.
- Has the ability to understand the necessary service and training manuals, including the ability to interpret schematics and effectively use electrical diagnostic equipment.
- Stay current with industry innovations to provide informed recommendations to customers.
- Can safely operate power tools, lifts, hoists, hydraulic jacks and overhead cranes.
- Has the ability to perform strenuous and heavy work, can exert force up to 100 pounds on occasion and frequently handle loads to 50 pounds.
- Must have the physical stamina to perform continuously with full-body motion for climbing, reaching, pushing, lifting and reaching, etc.
Education and Work Experience:
- Secondary school graduate with 1 to 3 years of mechanical, electrical and hydraulic experience. May include equivalent college or vocational school education.
Offering Excellent Wages and Benefits:
- Health, Vision, and Dental Insurance with an HRA
- 401(k) With Company Match & Roth IRA Option
- Short- and Long-Term Disability Insurance
- Life and Accidental Death Insurance
- AFLAC Supplemental Insurance
- Flexible Spending Account
- Voluntary Life Insurance
- Ten Paid Holidays
- Paid Time Off
Our Service Technicians also receive:
- Uniforms
- Computers
- Cell Phone
- Tool Allowance
- Work Boot Allowance
- Safety Glass Allowance
- Extensive product training
- Exceptional technical support
- Service Van/Fuel Card (Field Technicians)
- Commitment to health and safety is our #1 priority
