Are you a skilled technician who takes pride in diagnosing problems, repairing equipment, and keeping customers productive? We are seeking a motivated Shop Service Technician to join our growing team. In this role, you will perform preventative maintenance, inspections, troubleshooting, and repairs on a wide variety of construction equipment while working in a professional, team-oriented environment.
If you enjoy solving mechanical challenges, working with industry-leading equipment, and being recognized for your expertise, we want to hear from you.
Department: Shop Service
Location: Macedonia (Mon-Friday 7:30 A.M.-4 P.M.)
Terms: Full-Time
Reports to: Shop Service Manager
What You’ll Do
Equipment Maintenance & Repairs
- Perform preventative maintenance services according to OEM recommendations and service intervals.
- Diagnose and repair mechanical, hydraulic, electrical, and engine-related issues on construction equipment.
- Conduct detailed inspections and identify equipment deficiencies, wear items, and safety concerns.
- Recommend necessary repairs and maintenance solutions to Service Writers and Management.
- Ensure all work is completed safely, efficiently, and to the highest quality standards.
Customer Service & Communication
- Strong verbal and written communication skills
- Professional, customer-focused attitude with strong problem-solving abilities.
- Deliver exceptional service while maintaining a professional and positive attitude.
- Build strong relationships with customers through honesty, accountability, and technical expertise.
- Clearly communicate equipment findings, repair recommendations, and maintenance requirements.
Documentation & Compliance
- Accurately complete service reports, inspection forms, and repair documentation.
- Maintain organized records of work performed and parts utilized.
- Follow all company, OSHA, and environmental regulations, including proper disposal of hazardous materials.
Shop Operations
- Maintain a clean, organized, and safe work environment.
- Properly utilize shop tools, equipment, lifting devices, and diagnostic systems.
- Support team members and assist with additional duties as assigned by Service Management.
Qualifications & Technical Skills
- Strong mechanical aptitude with advanced knowledge of heavy equipment systems.
- Ability to diagnose and repair hydraulic, electrical, drivetrain, engine, and mechanical components.
- Ability to diagnose and troubleshoot equipment; read and interpret technical manuals, service procedures, wiring & hydraulic diagrams, and maintenance schedules.
- Prior experience using multimeters, test software and diagnostic tools.
- Proficient using computers, service software, and electronic diagnostic software.
- Commitment to staying current with industry technology and equipment advancements, but with the ability to quickly adapt to evolving technologies and industry advancements.
Physical Requirements
- Ability to safely operate power tools, forklifts, hoists, hydraulic jacks, and overhead cranes.
- Capable of lifting up to 100 pounds occasionally and 50 pounds frequently.
- Ability to perform physically demanding work including lifting, climbing, bending, kneeling, reaching, and standing for extended periods.
- Comfortable working in challenging shop environments while maintaining safety and productivity.
Experience & Education
Required
- Minimum of three (3) years of experience troubleshooting, diagnosing, and repairing heavy construction equipment.
- Strong working knowledge of:
- Hydraulic systems
- Electrical systems
- Diesel engines
- Powertrain components
- Preventative maintenance programs
Preferred
- Experience servicing excavators, wheel loaders, skid steers, dozers, telehandlers, and other construction equipment.
- OEM certifications and technical training are a plus.
Ideal Candidate
- Self-motivated and capable of working independently or in a team environment
- Strong troubleshooting and diagnostic abilities.
- Customer-focused with a commitment to quality workmanship.
- Eager to learn, grow, and advance within a technical service organization.
Why Join Our Team?
- Competitive compensation based on experience and skill level.
- Stable, full-time position with a growing company.
- Modern shop environment with quality tools and equipment.
- Ongoing training and professional development opportunities.
- Supportive team culture that values safety, accountability, and excellence.
- Opportunity to work on a wide variety of construction equipment and expand your technical expertise.
If you’re a skilled technician who takes pride in solving complex problems, delivering exceptional workmanship, and making a direct impact on customer success, this is more than just a job—it’s an opportunity to build a rewarding career. Join a team that values technical expertise, invests in employee development, and provides the training, and support needed to succeed. Work alongside experienced professionals, tackle new challenges every day, and play a vital role in keeping construction and industrial equipment operating at peak performance. If you’re looking for a stable career with growth opportunities, competitive compensation, and the chance to be part of a winning team, we encourage you to apply today.
Pay Range: $30.00 – $40.00 per hour
$750 Sign on Bonus after 90 Days Employment
